Delivery Policy

Delivery Policy


Curbside Delivery
Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery driver. 

In-House Delivery
In-House delivery service provides the delivery of your items in your house. This service does not include the room of choice, set up or assembly of items or removal of packaging materials. If your place is not a first floor and there is no elevator, please contact us after your purchase.

White-Glow Delivery
White-Glow delivery service provides the assembly of your items. Delivery personnel will place the item where you want. When it is done, all packaging and trash will be taken away.

Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt. A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt. Please note, if you live down a road or driveway that the delivery truck cannot access without causing damage to the truck, we will be unable to complete delivery.

*$59 delivery fee covers “Curbside Deliveries” up to 15 miles from Santa Ana warehouse.