Refund policy

 

Refunds / Cancellations / Exchanges

• If you are unhappy with your purchase you can return merchandise within 60 days of delivery only. You must email us to identify the reason for the return so we can process a return authorization. No returns will be accepted after 60 days period.
  Customer will be charged a 35% restocking fee
  The customer will be responsible for the delivery and pickup fee
  The merchandise must be in the same condition as was delivered
• Refunds are processed via company check and may take up to 14 business days.
• Exchanges can only be made for products of equal or lesser value, with a store credit for the balance.

Refunds Once a return is received and inspected, you will be notified of approval or rejection via email. If approved, the refund will be processed to your original payment method.

Late or Missing Refunds If you haven’t received a refund yet, check your bank account or credit card company for processing times. If the refund isn’t posted, contact your bank or our customer service.

Sale Items Sale items cannot be refunded; only regular-priced items are eligible for a refund.

Exchanges Exchanges are allowed only for defective or damaged items. Contact us via email for assistance.

Shipping Returns Customers are responsible for shipping costs on returns. Shipping costs are non-refundable and will be deducted from your refund if applicable.